Side Quest Energy LLC d/b/a optzi!

Terms of Service

Last Updated: June 29, 2026 | Effective upon first publication or customer onboarding

Side Quest Energy LLC d/b/a optzi! ("Optzi", "we", "us"), a Virginia limited liability company, provides the consent-management service described below. These Terms of Service ("Terms"), together with the Privacy Policy and Data Processing Addendum incorporated by reference, constitute the agreement ("Agreement") between Optzi and the customer ("you" or "Customer"). By creating an account, deploying the widget, or using the Service, you agree to these Terms.

1. The Service

Optzi provides an embeddable consent banner/widget, a scanning and configuration dashboard, an edge delivery network, and an optional API. The Service is designed to help you present a consent mechanism to your website visitors, block non-essential trackers through the supported mechanisms until consent is given, and record consent interactions. Optzi documents known technical limitations (for example, scripts inserted by other scripts, document.write, innerHTML, or non-standard DOM paths) and a fail-open behavior on widget error.

2. Eligibility and Account

You must be able to form a binding contract and must be authorized to act for the website(s) you configure. You are responsible for your account credentials and for all activity under your account, including activity by team members you invite.

3. AS IS / AS AVAILABLE; No Warranty

The Service and all resources we provide are furnished "as is" and "as available." To the maximum extent permitted by law, Optzi disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement, and does not warrant that the Service will be uninterrupted, error-free, or that it will detect or block every tracker or cookie on your site. You acknowledge the documented technical limitations of the widget and its fail-open behavior on error.

4. No Legal-Compliance Guarantee; Not Legal Advice

Optzi is a tool, not a law firm. We do not guarantee that using Optzi will make your website compliant with the GDPR, ePrivacy Directive, CCPA/CPRA, or any other law, and nothing in the Service or our documentation is legal advice. You are solely responsible for determining your own legal obligations and, where appropriate, obtaining your own legal counsel.

5. Your Responsibilities; Configuration

You are solely responsible for configuring the Service correctly, for the legal basis of any tracking you deploy, for the accuracy of the categories and rules you approve, and for testing and validating that your banner behaves as you intend. Optzi disclaims responsibility for outcomes arising from incorrect configuration, incomplete setup, reliance on default or optional settings, or your failure to test or verify functionality or compliance. Optzi shall not be liable for any regulatory fine, penalty, or sanction arising from your configuration, deployment, or use of the Service. You are responsible for your own website privacy notices, cookie disclosures, "Do Not Sell or Share" disclosures where applicable, and for giving visitors any customer-site disclosures required for the Optzi widget and diagnostic telemetry.

6. Fees, Billing, and Plans

Pricing is per site: $99 per year base (including 1 site) plus $59 per year per additional site, billed annually, with no free tier and no trial. You may add sites in the dashboard, which adjusts your subscription quantity. Billing is handled by Stripe; we do not receive or store your card details.

7. Money-Back Guarantee

A new paid subscription may be cancelled for a full refund within seven (7) days of the initial charge (the "money-back guarantee"). Cancellation under the guarantee ends the subscription and moves the account to the inactive/no-entitlement state.

8. Suspension for Non-Payment

If a subscription payment fails and is not cured after Stripe's automated retry process, the subscription is cancelled and the account moves to the inactive/no-entitlement state. We may then suspend access to paid features (editing and customising your consent banner, deploying changes, running new scans, and viewing or exporting your consent logs and analytics in the dashboard) until you reactivate. Your consent banner will remain live on your website and will continue to record consent during this period, and your data is retained, not deleted. Reactivating restores full access to your retained data immediately. Even while suspended, you remain entitled to a copy of your consent records on request, at no charge and not conditioned on payment (contact support@useoptzi.com).

9. Your Data

Our handling of personal data is described in the Privacy Policy and, for data we process on your behalf, the Data Processing Addendum, which are incorporated into these Terms by reference. On termination we return and/or delete your consent records within thirty (30) days of your instruction, subject to legally required retention, as described in the Data Processing Addendum and Privacy Policy.

10. Acceptable Use

Do not use the Service to violate law, infringe rights, or interfere with the operation of the Service. Do not deploy the widget on websites you do not control. Do not configure the Service to collect special-category data, sensitive personal information, children's data, raw payment-card data, passwords, health data, precise geolocation, or other data that the Service is not designed to process.

11. Intellectual Property

Optzi and its software are owned by Side Quest Energy LLC d/b/a optzi!. You retain ownership of your content and your data.

12. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Optzi's total aggregate liability arising out of or relating to the Service shall not exceed the total fees you paid to Optzi in the trailing twelve (12) months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Term and Termination

Either party may terminate this Agreement for convenience by providing thirty (30) days' prior written notice to the other party. Either party may terminate immediately upon material breach that remains uncured for fifteen (15) days after written notice (or immediately for non-payment as described in Section 8). Provisions that by their nature survive, including fees owed, disclaimers, limitation of liability, confidentiality, intellectual property, data return/deletion obligations, audit and cooperation obligations under the Data Processing Addendum, governing law, and dispute provisions, survive termination.

14. Changes to Terms

We may update these Terms, the Privacy Policy, or the Data Processing Addendum. We will notify you of material changes by email to your account email address and/or prominent notice in the Optzi dashboard at least thirty (30) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated terms. We may make non-material changes at any time without prior notice.

15. Governing Law and Disputes

These Terms and any dispute arising out of or relating to them shall be governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Virginia and each party consents to personal jurisdiction and venue there.

16. Notices

Notices under these Terms may be given by email to the address associated with your account and/or by prominent notice in the Optzi dashboard. Email notices are deemed received upon sending; dashboard notices are deemed received upon posting.

17. Miscellaneous

Assignment. You may not assign or transfer these Terms without Optzi's prior written consent. Optzi may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets without your consent.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver. The failure of either party to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Entire Agreement. These Terms, together with the Privacy Policy and Data Processing Addendum incorporated by reference, constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements, representations, and understandings, whether written or oral, relating to their subject matter.

Force Majeure. Neither party will be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Export Compliance. You represent that you are not located in, and will not use the Service for the benefit of, any country or person subject to U.S. export restrictions or sanctions.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights except as expressly provided.

18. Contact

Questions or notices: support@useoptzi.com.

Side Quest Energy LLC d/b/a optzi! • Virginia, USA • support@useoptzi.com